General Information

Product Availability & Lead Times

• Print-on-Demand Orders: This includes items from the Branded Apparel and Tradeshow Items Section [ 7-10 ] business days
• In-Stock Items: This includes items from the Branded Items Section Ship within [ 1 day from approved order, transit time within USA 3-5 days ]
• Bulk & Custom Orders: Contact us for lead times.

Shipping

• Standard and expedited shipping options available.
• Tracking information is sent once your order ships.
• International shipping availability varies by product.

Returns & Exchanges

• All custom-printed items are final sale.
• Defective or incorrect items? Contact us within 5 days for resolution.

Frequently Asked Questions (FAQs)

How do I place an order?

Simply add items to your cart, proceed to checkout, and follow the prompts.

Can I cancel or modify my order?

Orders are processed quickly. Contact us ASAP if you need changes.

What if I don’t see the product I need?

Reach out to shops@cubikpromo.com for custom product inquiries.

Who do I contact for bulk orders or special requests?

Email us at shops@cubikpromo.com for assistance.